Independent RICS Home Surveys Across Kent & Sussex - Helping You Buy With Confidence

I Asked Louisa to carry out a homebuyers survey on a house I was in the process of buying. She was happy to talk to me over the phone and gave me good advice before I decided to go ahead. Louisa then took care of the whole process professionally, and came back to me promptly with a very detailed and insightful report. I could see that time and care were taken on the report, it was tailored specifically for the property in question, covered all areas and the specific items that I asked Louisa to pay attention to before the inspection took place, not just a box ticking exorcise. Louisa went above and beyond what I would expect with a level 2 survey, as she believed it necessary to go into more detail than usual in order to provide a useful report, based on the property. Overall I was happy to pay for her professional service and am confident that she helped me make the right decisions regarding the property.

Louisa is incredible! She highlighted so many issues that I wasnt aware of and gave incredibly detailed breakdowns of absolutely everything along with really high quality photos to go with it! She explains everything incredibly well and the after report service has been great as well! Super quick to respond to queries and stuck to the timeframes she initially estimated (which is worth more than you know!) Cant recommend her enough!

Dealing with Austen May Surveying Limited was very easy and straightforward. having never done this for many years I was somewhat apprehensive. No need to have worried. a pleasure to talk to on the phone before and after. The report was very easy to read and follow and delivered in the agreed timescale.

Louisa went above and beyond for us during our sale. The process couldn't have been easier, and we couldn't be happier with the report she produced. Would happily recommend to anyone!

Louisa was recommended to us, and we honestly couldn’t recommend her more. She’s been amazing and communicated so clearly throughout. Any question we had, she was more than happy to help, and she even offered a free follow up call once the report was done so we could go through anything and ask anything we needed. She really is brilliant!!

Louisa was excellent. We instructed her for a Level 3 Survey on a Victorian property. The survey was very thorough and the report was very detailed. Louisa was generous with her time: Before the survey, she discussed the property with us and asked us for any concerns we had. Then, within a day of the survey, she called us to give us an overview of the main findings, which was invaluable and enabled us to instruct additional surveys and get quotes for works quickly, speeding up the purchase process. She answered all of our questions with care, ensuring that we understood the findings and their implications for the purchase and for maintenance/repair post-completion. We have recommended Louisa to family members who also had an excellent experience. We will be recommending her to any of our friends or family who look to buy property in the future.

Louisa was super helpful - patient, calm, v quick to answer my unknowing questions, honest, & was always available & generous with her time. Would absolutely recommend.

Austen May Surveying Limited completed three surveys for us this year, and we were thoroughly impressed. Louisa was great, always informative and quick to respond. The surveys were completed promptly, with clear, detailed reports turned around quickly. Louisa took the time to explain everything and answer our questions, making the process easy and stress-free. We’d highly recommend Austen May Surveying Limited. Fantastic service from start to finish.

Louisa gave a comprehensive review of the house we were looking at buying. She was thorough but gave realistic assessments of the issues alleviating conceptual concerns. In particular she flagged the septic tank as not being compliant. As a direct result of this assessment the vendors ended up replacing it for us to the tune of £20k which was included in the purchase price. We're now happy in ownership of the property thanks in many ways to Louisa. She is easy to deal with and explained all findings in language I could understand. I wouldn't hesitate to recommend her services.